Store Q&A

Welcome to our ‘Store’ …

which uses Paypal where you can use any credit card or pay direct from your bank account. We also have a rather innovative, easy-to-use Shopping Bag.

Due to the high cost of shipping both in and out of Canada, we have provided a selection of shipping options for each region. Canadians in all provinces except British Columbia may prefer FEDEX which could be cheaper depending on your area. For Fedex, please note the estimated cost given on the website and phone us at 250-477-0192.

We have tried over the years to keep our books costs/shipping as low as possible. To further help you with your purchase, our books are also available as eBooks which have no shipping costs. To purchase, simply go to the place where you purchase your ebooks or go to www.Smashwords.com (our books are there in all formats).

We will be happy to deliver books to your hotel … if you come to Victoria and miss Robert at the Bastion Square Market downtown (Wed-Sun from April to end of September). At other timea of the year, (our books are not found in Downtown Victoria bookstores) give us a phone call at 250-477-0192 (voicemail available).

Some Tips for using the ‘Shopping Bag’

* When you choose “Add To Bag” your account record pops up and the number in the Shopping Bag changes.

* If at any time you change your mind, you can change your order from the account record or by clicking on the words “open bag” on the shopping bag.

* Delete any Bag item by clicking the “X” at the top right corner of the account window.

*  The estimated shipping cost will finalize once a payment method has been added.

We strive to make this as pleasing and easy a shopping experience as possible but please let us know if you have any issues or suggestions via ‘Contact’ Tab.

Please double check that you have ordered the correct product. ie., Book # and for Victoria Chronicles, whether it is for Hardcover or Paperback.

Once you’re in The Store, you can “drag and drop” any item into the Bag and it will open your account record.

If you require assistance please contact us (Joyce) as follows:

a)  by phone at 250-477-0192 or  via our website  contact-us page.

We appreciate your support.

Joyce and Robert